Freshworks Is Hiring A Senior Manager Outbound Sales - Apply Now!

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Are you a seasoned sales leader with a passion for driving outbound sales growth? Do you thrive in a fast-paced, dynamic environment where your contributions directly impact the bottom line? If so, Freshworks is looking for a talented and experienced Senior Manager - Outbound Sales to join our growing team! This is an exciting opportunity to lead a team of outbound sales professionals, develop and execute strategic outbound sales initiatives, and contribute to the overall success of a leading SaaS company.

About Freshworks

Freshworks is a global software company empowering businesses of all sizes to provide exceptional customer experiences. Our suite of products helps companies streamline their customer support, sales, and marketing efforts, enabling them to build stronger relationships and drive growth. We are a rapidly growing company with a vibrant culture and a commitment to innovation. At Freshworks, we believe in empowering our employees to do their best work and providing them with the opportunities to grow and develop their careers. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

The Role: Senior Manager - Outbound Sales

As the Senior Manager - Outbound Sales, you will be responsible for leading and managing a team of outbound sales representatives focused on generating new business opportunities and driving revenue growth. You will play a critical role in developing and implementing outbound sales strategies, coaching and mentoring your team, and ensuring that sales targets are consistently met. This role requires a strong understanding of outbound sales methodologies, excellent leadership skills, and a proven track record of success in a similar role. The Senior Manager - Outbound Sales will collaborate closely with other departments, including marketing, sales operations, and product, to ensure alignment and maximize the effectiveness of outbound sales efforts. This collaboration is crucial for developing a holistic approach to lead generation and ensuring that outbound sales strategies are integrated with overall business objectives. The ability to effectively communicate and influence across different teams is essential for success in this role. Furthermore, the Senior Manager - Outbound Sales will be responsible for analyzing sales data and providing regular reports to senior management. This includes tracking key performance indicators (KPIs), identifying trends and opportunities, and making data-driven recommendations for improvement. The successful candidate will be adept at using CRM systems and other sales tools to manage sales activities and track progress. In addition to strategic planning and team management, the Senior Manager - Outbound Sales will also be actively involved in the recruitment and onboarding of new team members. This includes identifying top talent, conducting interviews, and providing training and mentorship to ensure that new hires are quickly integrated into the team and equipped with the skills and knowledge they need to succeed. The Senior Manager - Outbound Sales will also be responsible for fostering a positive and productive team environment, where team members are motivated to achieve their goals and contribute to the overall success of the company. This includes providing regular feedback and coaching, recognizing and rewarding outstanding performance, and addressing any challenges or concerns that may arise.

Key Responsibilities

  • Lead and manage a team of outbound sales representatives: This includes setting clear goals and expectations, providing regular coaching and feedback, and conducting performance reviews.
  • Develop and execute outbound sales strategies: This includes identifying target markets, developing outreach campaigns, and optimizing sales processes.
  • Drive lead generation and revenue growth: This includes ensuring that the team meets or exceeds sales targets and contributes to the overall revenue goals of the company.
  • Monitor and analyze sales performance: This includes tracking key performance indicators (KPIs), identifying trends and opportunities, and making data-driven recommendations for improvement.
  • Collaborate with other departments: This includes working closely with marketing, sales operations, and product teams to ensure alignment and maximize the effectiveness of outbound sales efforts.
  • Recruit, onboard, and train new team members: This includes identifying top talent, conducting interviews, and providing training and mentorship.
  • Foster a positive and productive team environment: This includes providing regular feedback and coaching, recognizing and rewarding outstanding performance, and addressing any challenges or concerns.

Qualifications

We are looking for a highly motivated and experienced outbound sales leader with a proven track record of success. The ideal candidate will have:

  • Extensive experience in outbound sales: A minimum of 5-7 years of experience in outbound sales, with at least 3 years in a management role.
  • Proven leadership skills: A demonstrated ability to lead and motivate a team of outbound sales professionals.
  • Strategic thinking and planning abilities: The ability to develop and execute outbound sales strategies that align with overall business objectives.
  • Excellent communication and interpersonal skills: The ability to effectively communicate and influence at all levels of the organization.
  • Strong analytical and problem-solving skills: The ability to analyze sales data, identify trends and opportunities, and make data-driven recommendations.
  • Experience with CRM systems and sales tools: Proficiency in using CRM systems and other sales tools to manage sales activities and track progress.
  • A Bachelor's degree in Business Administration, Marketing, or a related field: A Bachelor's degree is required, and a Master's degree is preferred. The candidate should have a deep understanding of outbound sales methodologies and best practices, including lead generation techniques, prospecting strategies, and sales pipeline management. They should be familiar with various outbound sales tools and technologies, such as CRM systems, sales automation platforms, and lead intelligence software. In addition to technical skills, the ideal candidate will also possess strong leadership qualities, including the ability to inspire and motivate a team, provide constructive feedback, and foster a collaborative and results-oriented work environment. They should be a proactive problem-solver with a strong attention to detail and the ability to manage multiple priorities simultaneously. Furthermore, the candidate should be a strategic thinker with the ability to identify market opportunities, develop innovative sales strategies, and execute plans effectively. They should be able to analyze market trends, competitor activities, and customer needs to develop targeted outbound sales campaigns that generate qualified leads and drive revenue growth. The ability to adapt to changing market conditions and customer preferences is also crucial for success in this role. The ideal candidate will be a lifelong learner who is committed to staying up-to-date on the latest outbound sales trends and technologies. They should be willing to experiment with new approaches and strategies, and continuously seek opportunities to improve their skills and knowledge. Finally, the candidate should be a strong team player who is able to collaborate effectively with colleagues across different departments. They should be able to build strong relationships with key stakeholders, both internal and external, and work collaboratively to achieve common goals. The ability to communicate clearly and effectively, both verbally and in writing, is essential for success in this role.

Why Freshworks?

At Freshworks, you will have the opportunity to work with a talented and passionate team, contribute to the growth of a leading SaaS company, and make a real impact on the lives of our customers. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. We are committed to providing our employees with a supportive and inclusive work environment where they can thrive. Freshworks believes in work-life balance and offers flexible work arrangements to accommodate the diverse needs of our employees. We also provide a range of employee benefits, including health insurance, retirement plans, and paid time off. In addition to financial benefits, Freshworks also offers a range of perks and amenities to enhance the employee experience. This includes things like free snacks and drinks, catered lunches, and company-sponsored social events. We believe in creating a fun and engaging work environment where employees feel valued and appreciated. Freshworks is also committed to giving back to the community and offers employees opportunities to volunteer and participate in charitable activities. We believe in making a positive impact on the world around us and encourage our employees to get involved in causes they care about. Furthermore, Freshworks is a company that values diversity and inclusion. We believe that a diverse workforce is a strong workforce, and we are committed to creating a workplace where everyone feels welcome and respected. We actively seek out and embrace different perspectives and backgrounds, and we believe that our diversity is one of our greatest strengths. At Freshworks, you will have the opportunity to work on challenging and rewarding projects that make a real difference in the lives of our customers. You will be surrounded by talented and passionate colleagues who are committed to excellence. And you will be part of a company that is rapidly growing and constantly innovating. If you are looking for a challenging and rewarding career in outbound sales, Freshworks is the place for you.

How to Apply

If you are a qualified and passionate outbound sales leader, we encourage you to apply for the Senior Manager - Outbound Sales position at Freshworks. Please submit your resume and cover letter through our online application portal. We look forward to hearing from you! This is an exciting opportunity to join a dynamic and growing company and make a significant contribution to our success. We are looking for a candidate who is not only skilled and experienced but also passionate about outbound sales and committed to delivering exceptional results. If you are ready to take your career to the next level, we encourage you to apply today.