Tripadvisor Hiring Field Sales Representative Viator Apply Now

Are you passionate about travel and sales? Do you thrive in a fast-paced environment and enjoy building relationships? If so, Tripadvisor is looking for a dynamic Field Sales Representative to join our Viator team! This is an exciting opportunity to represent the world's largest travel platform and help tour and activity operators grow their businesses.

About Tripadvisor and Viator

Tripadvisor, the world's largest travel platform, connects millions of travelers every month to plan their perfect trip. With over 859 million reviews and opinions covering 8.6 million accommodations, restaurants, experiences, airlines, and cruises, Tripadvisor provides travelers with the information they need to make informed decisions. Viator, a Tripadvisor company, is the world's leading online platform for tours, activities, and attractions. We offer travelers access to over 395,000 experiences in over 2,500 destinations worldwide. From walking tours and cooking classes to skip-the-line tickets and multi-day adventures, Viator provides a comprehensive selection of activities for every type of traveler.

Why Work at Tripadvisor and Viator?

Working at Tripadvisor and Viator means joining a global community of passionate individuals dedicated to making travel better. We are a diverse and inclusive workplace that values innovation, collaboration, and a customer-centric approach. We offer a stimulating work environment where you can learn, grow, and make a real impact on the travel industry. We believe in empowering our employees and providing them with the resources they need to succeed. At Tripadvisor and Viator, you'll have the opportunity to work on challenging and rewarding projects, collaborate with talented colleagues from around the world, and contribute to the growth of a leading travel platform. We foster a culture of continuous learning and development, providing opportunities for our employees to enhance their skills and advance their careers. We are committed to creating a workplace where everyone feels valued, respected, and empowered to bring their best selves to work. We also offer a comprehensive benefits package that includes competitive salaries, health insurance, paid time off, and other perks. Joining Tripadvisor and Viator means becoming part of a team that is passionate about travel, innovation, and customer satisfaction. It's an opportunity to make a difference in the lives of travelers and contribute to the growth of a dynamic and exciting industry. If you are looking for a challenging and rewarding career in the travel industry, Tripadvisor and Viator are the perfect place for you.

The Role: Field Sales Representative (Viator)

As a Field Sales Representative for Viator, you will be the face of our brand in your designated territory. You will be responsible for building and maintaining relationships with tour and activity operators, educating them on the benefits of partnering with Viator, and helping them grow their businesses. This is a field-based role, meaning you will spend a significant amount of time traveling within your territory to meet with clients and prospects. You will be responsible for identifying and targeting potential partners, conducting sales presentations, negotiating contracts, and providing ongoing support to existing partners. This role requires a proactive and results-oriented individual with excellent communication, sales, and relationship-building skills. You will be working independently and as part of a team, so you must be able to manage your time effectively and collaborate with colleagues to achieve shared goals. The Field Sales Representative plays a crucial role in expanding Viator's network of tour and activity partners and driving revenue growth. You will be working directly with business owners and decision-makers, so you must be able to build rapport, understand their needs, and present solutions that meet their objectives. This is a challenging but rewarding role that offers significant opportunities for career growth and development. You will be learning about the travel industry, developing your sales skills, and building a network of contacts within the industry. Tripadvisor and Viator are committed to providing our Field Sales Representatives with the training, resources, and support they need to succeed. We offer a comprehensive onboarding program, ongoing coaching and mentoring, and access to the latest sales tools and technologies.

Key Responsibilities

• Identify and prospect potential tour and activity partners: You will need to research your territory, identify potential partners who align with Viator's offerings, and develop strategies for reaching out to them. This includes utilizing online resources, attending industry events, and networking with local businesses.
• Conduct sales presentations and product demonstrations: You will be responsible for presenting the benefits of partnering with Viator to potential partners. This includes conducting product demonstrations, explaining the value proposition, and answering questions.
• Negotiate contracts and onboard new partners: You will negotiate contract terms with new partners and guide them through the onboarding process, ensuring they understand how to use the Viator platform and optimize their listings.
• Build and maintain relationships with existing partners: You will serve as the primary point of contact for your assigned partners, providing ongoing support, addressing their concerns, and identifying opportunities for growth.
• Achieve sales targets and contribute to team goals: You will be responsible for meeting or exceeding your individual sales targets and contributing to the overall success of the sales team. This includes tracking your progress, analyzing your performance, and implementing strategies for improvement.
• Stay up-to-date on industry trends and competitor activities: You will need to stay informed about the latest trends in the travel industry and monitor the activities of Viator's competitors. This will help you identify new opportunities and develop strategies for staying ahead of the competition.
• Provide feedback to the product and marketing teams: You will be a valuable source of feedback for the product and marketing teams, providing insights into the needs of tour and activity operators and suggesting ways to improve the Viator platform and offerings.

Qualifications and Skills

To be successful in this role, you will need a combination of sales experience, communication skills, and a passion for travel. Tripadvisor is looking for candidates who are highly motivated, results-oriented, and able to work independently. You should also be comfortable working in a fast-paced environment and adapting to changing priorities. A strong understanding of the travel industry and online marketplaces is a plus. The ability to build rapport and maintain relationships with clients is essential. You should be able to communicate effectively, both verbally and in writing, and present information in a clear and concise manner. Strong negotiation and problem-solving skills are also important. Tripadvisor is looking for candidates who are proactive, resourceful, and able to take initiative. You should be comfortable working with technology and using CRM software to manage your leads and track your progress. A valid driver's license and the ability to travel within your designated territory are required. Previous experience in sales, account management, or customer service is highly desirable. A bachelor's degree in business, marketing, or a related field is preferred but not required. Ultimately, Tripadvisor is looking for candidates who are passionate about the travel industry, dedicated to providing excellent service, and committed to helping Viator achieve its goals.

Essential Skills and Qualifications

• Proven sales experience: A minimum of 2-3 years of experience in a sales role, preferably in the travel or hospitality industry. This experience should demonstrate your ability to meet or exceed sales targets, build and maintain relationships with clients, and close deals effectively.
• Excellent communication and interpersonal skills: You must be able to communicate effectively with a variety of audiences, including tour operators, business owners, and internal stakeholders. Strong interpersonal skills are essential for building rapport and establishing trust with clients.
• Strong negotiation and presentation skills: You will be responsible for negotiating contract terms and presenting the value proposition of Viator to potential partners. Strong negotiation skills are essential for securing favorable terms, and excellent presentation skills are crucial for conveying information clearly and persuasively.
• Self-motivated and results-oriented: This role requires a high degree of self-motivation and a strong focus on achieving results. You must be able to work independently, manage your time effectively, and prioritize your tasks to meet deadlines and achieve sales targets.
• Passion for travel and the travel industry: A genuine interest in travel and a passion for the travel industry are essential for success in this role. You should be knowledgeable about different travel destinations, activities, and trends, and be able to communicate your enthusiasm to potential partners.
• Proficiency in CRM software and Microsoft Office Suite: Familiarity with CRM software, such as Salesforce, is essential for managing leads, tracking sales activities, and generating reports. Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, is also required for creating presentations, proposals, and other sales materials.
• Valid driver's license and ability to travel: This is a field-based role that requires frequent travel within your designated territory. A valid driver's license and the ability to travel are essential for meeting with clients, attending industry events, and conducting site visits.

How to Apply

If you are a motivated and results-oriented sales professional with a passion for travel, we encourage you to apply for the Field Sales Representative (Viator) position at Tripadvisor! To apply, please submit your resume and cover letter through the Tripadvisor careers website. In your cover letter, please highlight your relevant experience and skills, and explain why you are interested in this opportunity. Be sure to emphasize your sales experience, communication skills, and passion for travel. Tripadvisor is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. The application process typically involves an initial screening of resumes and cover letters, followed by phone interviews and in-person interviews. Successful candidates will be invited to complete a background check and may be required to provide references. Tripadvisor is committed to providing a fair and transparent hiring process. We will communicate with all applicants in a timely manner and provide feedback throughout the process. We appreciate your interest in joining the Tripadvisor and Viator team and look forward to reviewing your application!

Don't miss this exciting opportunity to join a leading travel platform and help shape the future of travel! Apply today and embark on a rewarding career with Tripadvisor and Viator.